FREQUENTLY ASKED QUESTIONS
What materials does the Veloré necklace/bracelet have?
We use high-quality stainless steel with a polished finish (silver or gold, depending on the model). It won't rust or fade with daily use. Long-lasting elegance.
Do you ship to all of Europe?
Yes, we ship to all of Europe with tracking included. Estimated delivery time ranges from 3 to 10 business days depending on the country.
How can I apply an essence or scent to the necklace?
Our pendants and bracelets are designed with an inner chamber containing a felt pad, allowing you to apply a few drops of fragrance oil or perfume. It's optional, but it adds a unique touch to your jewelry.
Can I return the product if I'm not satisfied?
Yes, we accept returns within 14 days of delivery, provided the product is unused and in its original packaging. No questions asked.
